As the Client Relations Manager at Downtown Ink, Emily is the friendly face and organizational expert behind the scenes. With a passion for excellent customer service and a deep love for the art of tattooing, Emily ensures that every client’s experience is smooth, welcoming, and memorable from the moment they walk in the door.
With 15 years of experience in customer service, Emily excels in handling everything from booking appointments and coordinating artist schedules to answering client inquiries with care and professionalism. Her goal is to make each client feel comfortable, informed, and excited about their tattoo journey.